Online marketplaces are booming right now. With inflation and high cost of goods and services, many shoppers are turning to second-hand items from clothing and shoes to electronics and home decoration. However, finding the best deal on used items can be tricky. Whether you’re a buyer or a seller, you can benefit from online marketplaces to buy and sell products. In this article, we delve deep into a comparison between Depop Vs Poshmark and will let you decide which marketplace is the best, although we will hint you on the winner.
What’s Depop
Depop is a social ecommerce marketplace for buying and selling of fashion and lifestyle items. They strongly emphasis on style, trendiness, and uniqueness. Geared toward Gen Z audience, Depop has recently gained popularity because of the new trendy items exclusively being sold there. Whether you’re a buyer or a seller of used fashion items, Depop has a lot to offer.
What’s Poshmark
Poshmark is another marketplace for buying and selling pre-owned items. Poshmark has gained a huge popularity when it comes to clothes, bags, and jewelry from luxury brands. With millions of shoppers visiting every single month, Poshmark has filled this gap of female users looking to buy and sell securely online.
What products are being sold on Depop?
As mentioned earlier, Depop is mainly focused on selling clothing and fashion items. Most users are Gen Z who are looking for new style and trendiness in the market. That’s the reason the products need to be from luxury brand and companies that cater to the new generation. Below is a breakdown of items being sold on Depop:
Fashion Items on Depop
Clothing: Outerwear, tops, vintage dresses, street style jackets, and trendy jeans are some of the clothing items on Depop.
Shoes: Sellers also list sandals, sneakers, and boots etch that have this unique, trendy and rare to find look. Most of these items are branded and expensive.
Accessories: Bags, sunglasses, belts, jewelry, and hats etc are popular on Depop. You can also find earrings, quirky hats, and vintage bags for women.
Other Items: While fashion and accessories are the main categories you can find on Depop, there are also other items on the platform. For example, haircare, makeup, home decor, tableware, books, records, stationery, and art prints are being sold on Depop.
What Products are Being Sold on Poshmark?
Poshmark has been around for many many years now and they have certainly changed over time. While the online marketplace lists items in many different categories, there’s a similarity between Poshmark and Depop. Poshmark caters to an audience of women with product ranging from clothing, shoes, and accessories. Some of the main items on Poshmark are as follow:
- Clothing: Like Depop, Pohsmark also lists trendy items in the clothing category. Some of these items are: tops, dresses, activewear, and anything in between.
- Shoes: You can also find shoes such as designer heels, sneakers, boots, and trendy sandals of different style, design, and budget.
- Accessories: Similar to Depop, Poshmark lists jewelry, belts, sunglasses, and hats etc. These can be from any normal designers to some high-end luxury brands.
Other Products on Poshmark
While not so popular, sellers may also list products in beauty and home décor. Some of the items are skincare, haircare, fragrances, furniture, artwork, tableware, and décor items.
Fee Comparison: Poshmark Vs. Depop
Now when it comes to fees on both platforms, there are several differences that we will list. Let’s start with Poshmark.
Poshmark Fees:
1. Fees on Poshmark are commission based. It means, you are charged a fixed percentage of 20% on all items above $15. If any item is under $15, you only pay $2.95. These are for sellers and not buyers obviously.
Additional Fees: Poshmark doesn’t have any other charges as their fee structure is quite straightforward. However, if you decided to use their optional shipping labels, you will pay the for it plus processing fee.
Depop Fees:
When it comes to Depop, the fee structure is flat. On all sales, you will pay a 10% flat fee to Depop. Also, you will be charged transaction fees, which is 2.9% + $0.30 in the US.
Apart from that, there’s no additional fees for sellers on Depop, which is good new. In terms of shipping, you’re responsible for your cost of shipping.
Table Comparison of Fees Between Poshmark Vs Depop
| Feature | Poshmark | Depop |
|---|---|---|
| Commission structure | 20% on sales above $15, $2.95 flat fee on sales under $15 | 10% flat fee on all sales + PayPal fees |
| Additional fees | Shipping label fees (optional) | No additional fees |
| Listing fees | None | None |
| Transaction fees | None | PayPal fees (2.9% + $0.30 in the US) |
Which Platform is right for you?
While there is no significant difference between fees on both platform, you can still pick on based on certain fee factors. For example, for items more than $15, Poshmark can be a better option. Items below $15 will cost $2.95 in fees, which can still be expensive for small sellers. Depop on the other hand can be a better choice if your items are below $15 since you pay only 10% flat fee, which is very affordable.
However, there are some additional fees on Poshmark that you can avoid by using Depop. In short, it depends on what your goal is with selling on either of the two platforms. If the margins are good and more users are interested in your item, consider listing there.
Customer Services Comparison Poshmark Vs Depop
A great customer service can be a life saver. When it comes to online marketplaces for buying and selling used items, there can be some key difference to note. Among those is customer service. Let’s see where Poshmark stands against Depop in terms of customer service.
Poshmark Customer Service Comparion:
Poshmark offers support via email and community forum. Unfortunately, there’s no live chat or phone option to resolve any issue promptly. The community forum, however, can be a great place to ask question from other fellow buyers and sellers and make connection.
In terms of time to response, Poshmark support time can vary. If you have send them an email regarding an issue, we will suggest to wait for a couple of days for a response. If no, you can follow up.
Poshmark has strict buyer and seller protection policy, which demonstrates how issues are resolved. They will try their best to handle any dispute and act as a mediator between buyers and sellers.
Depop Customer Service Comparion
Depop also has something similar in terms of customer service. They offer support via email. You can also check their “Help Center” support channel with some FAQs and tips on how to resolve issues. Unfortunately, they don’t offer live chat or a phone option.
In terms of response time, you can expect a day or two before someone gets back to you on your issue, given that it’s not weekend.
Depop doesn’t have a formal buyer and seller protection policy like Poshmark. However, they give you guidelines on how to resolve dispute between a buyer and a seller. Their limited customer service team can help mediate between the two parties.
Table Listing Customer Service Differences Between Poshmark and Depop:
| Feature | Poshmark | Depop |
|---|---|---|
| Support channels | Email, community forum | Email, Help Center |
| Live chat or phone | No | No |
| Community forum | More active and helpful | Less active, fewer resources |
| Response times | Can vary, up to several days | Can vary, up to several days |
| Resolution process | Formal buyer/seller protection policy | Less formal guidelines, often relies on mediation |
Conclusion
So that’s it for this comparison between Poshmark and Mercari. While both platforms are very similar in how they work. However, there are some key differences when it comes to fees, demographics, and audience. If you’re a Gen Z and want to sell luxury fashion products catering to them, use Depop. However, if you’re interested in selling fashion products to an older female generation, you can start with Poshmark. With that being said, there’s no restriction if you sell on both as you can always cross post your products between Poshmark and Mercari